Fix Your Funnel

Never Leave Money in Your Purchase Funnel:
E-commerce Checkout UX Audit
& Optimization Service 

Checkout friction isn’t always obvious.

But a missing option or confusing form can erode trust, which is why most buyers bounce. When you’re ready, we can address those roadblocks, measure step-by-step purchase funnel improvements and boost performance—without touching your offering.

Over 69% of online shopping carts are abandoned before purchase.

Abandonment is rarely the result of a customer changing his or her mind about your product. It’s typically unexpected friction introduced during the checkout process at a critical action moment.

Form fatigue forces users through redundant fields or to create an account.

Trust gaps that show up as hidden fees, questionable security or ambiguous shipping costs.

Distractions, like bloated navigation or promo code traps, that pull users away.

Fix My Funnel Sprint
2-week Optimization Process

Step 1 icon for 2-week funnel optimization: Drop-off diagnostics and purchase flow mapping

Drop-off Diagnostics

We’ll map your purchase flow to pinpoint the exact screens, forms or field where buyers are bouncing.

Step 2 icon for 2-week funnel optimization: Conversion UX and UI checkout redesign

Conversion UX/UI Optimization

We’ll look across your cart and checkout journey to streamline forms, introduce clear defaults, and make sure trust signals show up right where customers expect them.

Step 3 icon for 2-week funnel optimization: Micro-interaction polish and mobile payment integration

Micro-interaction Fit & Finish

We’ll improve inline validation, error handling and mobile payment options (like Apple Pay and Google Pay) to make buying as clean as possible. 

Step 4 icon for 2-week funnel optimization: Developer-ready interactive specs and design handoff

Dev-ready Handoff

We’ll deliver complete, interactive specs and guidelines so your dev or platform team (Shopify, custom web, SaaS) can deploy the updates beautifully.

What We Measure

Icon representing increased checkout completion rates and purchase conversion

Checkout Completion Rate

Increasing the percentage of purchase completions.

Icon representing e-commerce cart abandonment reduction and revenue leakage prevention

Cart Abandonment Reduction

Sealing the leaks where high-intent buyers drop off. 

Icon representing form field velocity optimization and faster checkout completion time

Form Field Velocity

Reducing the time & effort required to complete an order.

We practice what we pixel

We bring the same design rigor to your product that we apply to our own products. Explore our own studio app designs.

Product: InTimer

Original Release: 2024

InTimer app reporting dashboard UI design visual.

FAQs

A checkout page UX audit evaluates your store’s end-to-end purchasing flow to identify and remove checkout friction. Industry benchmarks show that over 69% of online shopping carts are abandoned before purchase. That abandonment is often due to issues like mandatory account creation, form fatigue, hidden fees, or poor mobile navigation. By identifying these drop-off points, an audit provides clear design and functional updates that turn high-intent visitors into completed orders.

Checkout Conversion Rate Optimization focuses on streamlining data entry and minimizing cognitive load during payment. We address form fatigue by eliminating redundant input fields, introducing smart defaults, enabling auto-fill functionality, and adding real-time inline validation. Clear error handling prevents user frustration at critical action moments, accelerating form velocity and increasing checkout completion rates.

Modern consumers expect fast, frictionless payment options and clear security cues. Integrating mobile wallets like Apple Pay and Google Pay allows users to complete purchases in seconds without manually entering card details. Additionally, strategically placing payment trust signals—such as security badges, transparent shipping calculators, and clear guarantee policies—reassures buyers and eliminates second guessing right before checkout.

While a checkout audit zeroes in on cart and payment mechanics, an e-commerce onboarding redesign addresses the full initial user experience—including account registration, first-time user flows, and early interaction screens. Both services focus on removing unnecessary steps, clarifying value props, and delivering dev-ready interactive specs (for Shopify, SaaS platforms, or custom web builds) to maximize overall activation and revenue.

Ready for more
purchase confirmations?

Let’s set up a quick 30-minute call. We’ll take a look at your funnel together, point out where you can optimize and map out what a Fix My Funnel sprint could look like for your team.